Frances Frei

Frances Frei, renowned author of the pivotal book *Move Fast and Fix Things: The Trusted Leader's Guide to Solving Hard Problems*, crafts a bio that transcends mere academic acheivement, merging the art of leadership with the science of profound organizational change. Her works articulate a symphony of intellectual rigor and transformative potential, painting her as a luminary in the realm of leadership philosophy. Serving as a distinguished professor at Harvard Business School, Frei delves deep into the currents of leadership dynamics, wielding her pen with the precision of a sculptor chiseling humanity's potential from the marble of corporate inertia. Her discourse is not bound by conventional wisdom but rather seeks to unearth the raw, unvarnished truths of leadership. In *Uncommon Service: How to Win by Putting Customers at the Core of Your Business*, co-authored with Anne Morriss, she dissects the anatomy of customer-centricity with surgical precision, unraveling its complexities with poise and depth. Similarly, *Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You* serves as both manifesto and manual for those daring enough to empower others unabashedly. Frei's narrative style is a tapestry woven with threads of clarity and intellectual fortitude, rendering her insights not only accessible but also profoundly impactful. Her ability to couple empirical data with actionable strategies transforms abstract concepts into palpable realities. Frances Frei's contributions are not simply instructional; they are catalytic, igniting a fervor for authentic transformation and trust in leadership. In this era of rapid evolution, her voice resonates with an urgency and authority that galvanizes a new vanguard of leaders to embrace change and harness the power of human potential.